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How the “Fix Now” Button Works

Updated today

What this is

The “Fix Now” button allows you to request help from our team to resolve a specific issue identified in your account.

Why it matters

Some deliverability issues require deeper technical work. This gives you a direct path to get help when needed.


What happens when you click it

  1. You confirm the request

  2. (Optional) Add any additional context

  3. The request is sent to our team

  4. We review and begin working on the issue

  5. You’re contacted if needed or when it’s complete


Important

  • Included in select plans

  • No per-request fees

  • Requests are handled in order


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