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When Should I Use “Fix Now” vs Contact Support?

Updated today

What this is

Helps you choose the right support method.


Use “Fix Now” if:

  • A specific issue is flagged

  • You want it resolved directly

  • It’s tied to a domain or setup issue


Use chat/support if:

  • You need clarification

  • You’re unsure what the issue is

  • You want guidance first


Simple rule

  • Known issue → Fix Now

  • Unknown issue → Ask first


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